Demonstrates getting started with the ServiceNow Now Mobile app.
This video applies to UI16, the latest version of the user interface, in the New York release. It may apply to future releases as well.
UI16 is the default user interface for new instances, starting with the Geneva release. To get UI16 on upgraded instances, the UI16 plugin must be activated.
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This video covers:
00:09 Accessing the Now Mobile app
00:45 Quick tour of the app
02:16 Example Scenario
02:54 Viewing and completing tasks
03:37 Ordering and tracking items
04:18 Reporting an issue with an asset
04:45 Reporting an issue
05:16 Finding Information
05:26 Approving requests
For more information on the ServiceNow mobile app see:
ServiceNow product documentation:
Use the Now Mobile app: https://docs.servicenow.com/bundle/newyork-mobile/page/administer/mobile-employee/concept/user-setup.html
ServiceNow Training and Certification:
ServiceNow TechBytes Podcast:
For general information about ServiceNow, visit: http://www.servicenow.com/
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